So you need help????

We have a services to suit everyone. Whether a home user or a large corporate, we are here to help.

Onsite Support

We attend your office or home to carry out your repairs, support issues or upgrades. Onsite support is charged at just £30 an hour with no callout charge. Minimum charge is £30.

Collection, drop off or shipping service

We can either collect your computer free of charge, you can drop if off to us, or we can arrange a courier to collect you computer and deliver to us (charges apply). Using these methods we provide a FREE diagnostic and quote. If you would like to go ahead with the repair, we perform all the services in house and return the computer when fully fixed. In house support and repairs are charged at £30 per hour, with a minimum charge of £30.

Remote Support

Using our secure support software we are able to take control of your computer and investigate any faults. With this method, we can get you back up and running quickly, and can also be a good diagnostic tool for faults incase an onsite callout is required. A cost effective solution, costing just £15 an hour charged in 30 minute increments (£15 minimum charge). Call us or email us for instructions, or with any queries you have with this method of support.

Installations & upgrades

We can supply and install, or just simply install, any form of Apple Mac or PC equipment, Windows or OSX system, or any device at our normal support fees. Whether is be a computer setup with data migration, or a simple wireless router installation we can offer you first class service and full peace of mind. We also specialize in server installations of Mac OSX server, Microsoft Windows Server or Linux Servers, at location or cloud based, so please contact us for further information.

Support Contracts

For complete peace of mind we offer support contracts. We cater our support contracts to your requirements, but for a general overview of our standard services see below.